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Alternatively, you may want to follow Ascendo on Twitter to receive alerts when updates are released. If you set up a hint question during a previous session, tap on Hint in the navigation bar and answer the question to retrieve your password.If neither suggestion works, you can reset the database by entering the wrong password repeatedly until you have exceeded the maximum login attempts. When you restart Data Vault you will be prompted to select a new master password.Where did the Copy icon go in view item screen of Version 7?We moved the Copy feature to the field context menu and added Copy without Spaces. To enhance security, Data Vault login is managed on your device, not over the Internet like some password managers.Can I try Data Vault for i OS before purchasing the app?Not at the current time, however we do offer refunds via Paypal for customers who provide proof of purchase and a brief explanation.When I try to login to Data Vault I see a Wrong Password alert. Enter the incorrect password 10 times to reset the password. Then restore from your most recent backup at Tools & Settings Backup and Restore.I enabled Touch ID in Data Vault but I am still being asked to enter my master password. For security purposes, Data Vault will continue to prompt you for your master password periodically. doesn't appear to provide any information about exporting information out of their app but if you are interested in doing it, we would be glad to help.
If you are still having problems, try restarting your devices.What is the best way to be alerted when new updates are released?Answer: You can see when new versions are available by checking the Updates tab in i Tunes. Tap on Unmask in the navigation bar to show your master password in clear text.You can make dated several backups of information stored in Data Vault and restore them by tapping on the tools icon and selecting Backup & Restore. Alternatively, i Tunes provides backup and restore capabilities for your entire device, see steps below.More information can be found in Apple support knowledge base articles on i Phone & i Pod touch: About backups and Backing Up, updating, and restoring your i Phone and i Pod touch software. Once i Cloud synchronization has been configured correctly on all i OS and Mac devices, it runs automatically.
How do I install Data Vault for other i OS devices without having to repay?